1. Introduction and Scope:
  • Company Information: RingCentral as the data controller and provide contact details.
  • Policy Applicability:  This policy applies to all personal data collected through RingCentral services, including website, applications, and phone systems.
 
2. Information Collected:
  • Basic User Details: Name, email address, phone number, company name, job title.
  • Account Information: Login credentials, billing details, call logs, text messages, voicemail recordings, contact lists.
  • Usage Data: Device information, IP address, date/time stamps, call duration, features used.
 
3. How We Use Your Information:
  • Service Provision: To provide and maintain RingCentral services, including call routing, voicemail, messaging, and video conferencing.
  • Account Management: To manage your account, process payments, and provide customer support.
  • Security and Fraud Prevention: To detect and prevent fraudulent activity, protect your account, and ensure system integrity.
  • Marketing and Communication: To send promotional emails and updates about RingCentral products and services (with opt-out option).
  • Analytics and Improvement: To analyze usage patterns and improve the user experience.
 
4. Sharing Your Information:
  • Third-Party Service Providers:
    May share data with trusted third-party vendors to support service operations (e.g., payment processors, cloud providers) while ensuring they have appropriate data protection measures.
  • Compliance with Law:
    May disclose information when required by law, court order, or to protect user safety.
 
5. User Privacy Controls:
  • Access and Correction: Users have the right to access their personal data and request corrections if inaccurate.
  • Data Deletion: Users can request deletion of their personal data, subject to legal retention requirements.
  • Opt-Out of Marketing: Users can opt-out of receiving marketing communications.
 
6. Data Security:
  • Security Measures: Describe the technical and organizational safeguards used to protect personal data, including encryption, access controls, and regular security reviews.
 
7. International Data Transfers:
  • Transfer Mechanism: Explain how data is transferred across borders, including appropriate safeguards to comply with data privacy laws (e.g., Standard Contractual Clauses).
 
8. Children’s Privacy:
  • Not for Children: RingCentral services are not intended for children under a certain age and do not knowingly collect data from them.
 
9. Updates to Privacy Policy:
  • Notification of Changes: Inform users about any significant changes to the privacy policy with a clear notification process.
 
Important Considerations:
  • Compliance with Applicable Laws: Ensure the policy aligns with relevant privacy laws like GDPR, CCPA, and local regulations.
  • Transparency and Clarity: Use clear, concise language to explain data practices to users.
  • Regular Review: Periodically review and update the policy as needed to reflect changes in services or regulations. 
  • SMS Terms of Service

    By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Piedmont Behavioral Services. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at [Privacy Policy URL]. Message HELP for help. Reply STOP to any message to opt out.